"Experience is what you get when you are expecting something else." – Anonymous
It is our endeavor at Ciné Grand to provide our patrons not only a theatre to watch movies but give them a wholesome GRAND EXPERIENCE. It is our mission to create the best movie-watching environment, through tastefully done design, latest technology, best in class equipments, wide range of F&B product offerings and impeccable customer service reflecting highest level of attention to details.
The genesis of the brand Ciné Grand germinates from the Grand Design of the Theatre. In line with the brand philosophy each Ciné Grand property is uniquely designed keeping in mind the local demographics and needs of the consumer. Renowned international and domestic architects and engineers powered with detailed thought through research of the local market ensure a WOW factor in our designs of our theatres.
SIGHT AND SOUND
In our pursuit of providing immersive movie watching experience, we at Ciné Grand provide highest standards of movie presentation. With our best in line sound and digital projection system we ensure that audience gets the best experience of the movie as envisaged by the filmmakers.
CAFÉ and BAR
We at Ciné Grand believe that only Popcorn is not enough for our indulgent patrons. We like to spoil them with wide range of Food and Beverage offerings catering to each palate. It is our continuous endeavor to become one of the best Food and Beverage operators in the business when it comes to quality and range of product and service offerings. Your Grand Experience is incomplete if you have not taken a bite or a sip at our concessions and food kiosks.
The backbone of the brand is in its philosophy to keep customers first in everything that we do. From design to security, from housekeeping to food and beverage, from box-office to maintenance; customer preference and comfort has always come first in all decision making processes. We owe our success to our valued patrons and hence it is a continuous endeavor to take feedback from them and offer them the best experience possible in the 120 minutes that they share with us.
THE GRAND COMMUNITY
Movie watching has always been a family affair or social activity and a great time for bonding. We understand this and hence have created a community of our movie loving patrons to create a fun and caring environment that enhances the movie-watching experience and extend it beyond the life of the film. We believe that sharing great movie moment, reviews, and experiences both online and offline creates a great sense of belongingness in the community.
We at Ciné Grand are obsessed with customer service. We have a policy to revert to customers within 24 working hours of receipt of any complaints or suggestions. We encourage our patrons to share with us their experience of our products and services as the same helps us to continuously improve our products and service offerings.